Phase 1: Initial Inquiry

We will expect you to submit the documents required by funding sources to secure your placement on the waitlist. These documents include our intake form, a referral (or prescription) for ABA services from an M.D. level physician, and diagnostic paperwork. Depending on your funding source (insurance, regional center, private pay), there may be additional information required before moving on to the next phase. A BidWell Behavior representative will inform you of what else is needed.

Phase 2: Intake Interview

When there are BidWell Behavior providers available to take on an assessment a representative will contact you to schedule an intake interview. This interview may take place in the office or via Zoom. We recommend scheduling this meeting for a time where you have childcare available so that we can talk openly about the behaviors of concern without concern for the potential client overhearing. During the intake interview the representative will review the basic information provided during the initial inquiry, policies and procedures, discuss necessary waivers, as well as review service coverage and any pre-authorization requirements. This interview is also a great time for you to ask questions regarding the assessment process, our philosophies, and what to expect from services. The interview can take anywhere from 60-90 minutes depending on the volume of questions asked and information required for pre-authorization. We will take the information collected during this interview and make a recommendation of whether our services are appropriate for your family. If they are deemed appropriate we will contact your insurance company or the regional center to request an initial assessment.

Phase 3: Assessment Observation

Once prior authorization for services has been received from the insurance company or regional center a Board Certified Behavior Analyst (BCBA) will contact you to schedule an observation. Observations are completed in 1.5-3 hour segments for a total of 6-8 hours. We want to observe during periods of the day/week that are most difficult for your family so that we can get the most accurate picture of the behaviors of concern. During this time the BCBA may also interact with your child to better understand how they respond to different stimuli in their environment.

Phase 4: Treatment Plan Review

Once the assessment phase is complete the BCBA will use all of the information and data collected to write a treatment plan. Treatment plans include proposed objectives for behavior change and caregiver participation, as well as recommendations for future services. Once this is completed the BCBA will schedule a time to discuss the treatment plan and scheduling, if continued services are recommended. Once the treatment plan is thoroughly explained and you have given consent to continue with services the BCBA will submit the treatment plan to the funding source for authorization.

Phase 5: Authorization

Authorization from insurance or the regional center can take up to two weeks to receive. Once BidWell Behavior has received authorization for on-going services the BCBA will reach out to set the recurring schedule for services.

Phase 6: Direct Services

On-going services occur on a recurring schedule (e.g., every Tuesday and Thursday 3pm-5pm, Monday-Friday 12-1:30pm). Direct service is provided by one to two Registered Behavior Technicians (RBT) and supervised by a BCBA. During these sessions interventions are implemented to guide programming to best meet the objectives listed in the treatment plan. Data is collected to track progress towards these objectives. In addition, the BCBA may recommend caregiver training occur on a recurring schedule to provide access to individualized caregiver education. Every six months a re-evaluation is completed. This includes a review of the data collected during on-going services, reporting on progress of the objectives from the treatment plan, and a recommendation for services over the next six months (similar to the assessment).